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| Customer | Case | Status | Priority | Owner | SLA | Received |
|---|---|---|---|---|---|---|
AR Aisha Rahman Premier · LN-48291 | EMI payment marked overdue despite successful transfer Email · Payment dispute · AI 92% | Open | Urgent | Maya Chen | At risk 18m remaining | 12 min ago |
DB Daniel Brooks Standard · AC-73018 | Update registered mobile number Web · Account access · AI 88% | New | High | Unassigned | Due soon 46m remaining | 28 min ago |
PN Priya Nair Premier · LN-10933 | Requesting statement for loan closure Email · Loan closure · AI 96% | Waiting | Normal | Jordan Lee | On track 184m remaining | 1 hr ago |
RK Rohan Kapoor Standard · AC-33502 | Duplicate charge on recent transaction Chat · Payment dispute · AI 76% | Escalated | High | Payments Team | On track 95m remaining | 2 hrs ago |
ET Elena Torres Standard · AC-91084 | Unable to download tax certificate Web · Documents · AI 94% | Resolved | Low | Maya Chen | On track Completed | Yesterday |
Showing 5 cases